About Us
At Lai Yin, we don’t just set the standard for luxury hospitality—we redefine it. From our iconic properties to our world-class service, everything we do is guided by a commitment to excellence. Join our team and be part of a legacy that inspires innovation, celebrates diversity, and delivers unforgettable guest experiences.
Position Overview
As a Housekeeping Supervisor at Lai Yin, you are the guardian of our pristine spaces, ensuring every detail reflects the elegance and care our guests expect. Your leadership transforms a dedicated team into a seamless operation, where every room tells the story of our commitment to perfection. From maintaining immaculate guest rooms to coordinating team efforts, you are at the heart of creating a welcoming and extraordinary environment.
Key Responsibilities
• Oversee and coordinate the daily housekeeping operations to uphold Lai Yin’s luxury standards.
• Conduct thorough inspections of rooms and public spaces, ensuring cleanliness, presentation, and readiness.
• Lead by example, training, mentoring, and inspiring the housekeeping team to deliver consistent excellence.
• Collaborate with other departments to ensure smooth operations and timely guest service.
• Manage inventory and proper use of cleaning supplies, maintaining cost efficiency without compromising quality.
• Address guest concerns with professionalism and a focus on solutions.
• Enforce health, safety, and sanitation standards at all times.
Qualifications
• Proven experience in housekeeping, with supervisory experience in a luxury hotel environment preferred.
• Exceptional leadership and organizational skills with an acute attention to detail.
• Strong communication and interpersonal skills to connect with both team members and guests.
• A proactive, can-do attitude and a commitment to creating memorable guest experiences.
• Flexibility to adapt to a dynamic schedule, including weekends and holidays.
What We Offer
• A competitive salary and comprehensive benefits.
• Opportunities for professional growth within Lai Yin’s global network of luxury properties.
• A supportive and inclusive workplace culture that values your contributions.
• The chance to work in one of the most prestigious names in luxury hospitality.
